MY NU WAYS! Programs

FAQ | Frequently Asked Questions

On our FAQ | Frequently Asked Questions page you will find all your answers to your questions. Find the answers with regard to your Self Coaching Program purchases, Membership subscriptions or Group Coaching Challenge sign-ups – and also with regard to access our Member Area.

Questions & Answers
MY NU WAYS! Programs and MY NU WAYS! Business

Questions about your Purchase / Membership

Digistore24.com is our reselling partner and sells our products on behalf of iMellan GmbH and its businesses and trademark MY NU WAYS! Programs and MY NU WAYS! Business. All purchases and payments of our

  • Instant Results Programs or
  • Self-Coaching Programs and Memberships or
  • Group Coaching Challenges / Coaching Workshops or
  • 1:1 Personal Coaching Packages

on our websites www.mynuways.com or www.nuwaysbusiness.com are processed via Digistore24.com (please see your order confirmation details). 

Therefore Digistore24.com is your direct contractual partner and their terms and conditions including their cancellation and refund terms apply. Further information you can find on your order confirmation or below.

We are very sorry to hear that you want to cancel your product. 

If you cancel recurring payments, your access will expire at the end of the paid period. 

  • In order to do it please check the email that you have received from Digistore24 – who are our order managers and selling partner. 
  • Click on the provided link.  
  • At the bottom of the page you will see an option: cancellation of an order 

If you have any further about your purchase transaction and payment questions, please contact Digistore 24 support team at: support@digistore24.com 

  • Please check the email that you have received from Digistore24.com. Digistore24.com is our order managers and reselling partner – and your direct contractual partner. 
  • Click on the link provided in the order confirmation email.  and then please click on FAQ option: May I cancel my order and get a refund? 
    • Please check the email that you have received from Digistore24 – who are our order managers and selling partner. 
    • Click on the link provided in the email 
    • Click on FAQ option: Can I revoke or cancel the order? 

Questions about your Access

  • Please go to MY NU WAYS! Programs  or MY NU WAYS! Business
  • Please click on the “MEMBER AREA” button on the right top corner of the website page. From there you are routed to our  iMellan GmbH | MY NU WAYS! MEMBER AREA where you can access your Self Coaching Programs or Challenge Modules. 
  • If you do not remember your credentials, you will find them in an email (from Digistore24) that was sent to you at the time of purchase. 
  • Otherwise please click on “lost password” link .
  • Please go to mynuways.com 
  • Please click on “SIGN IN” button on the right top corner of the page 
  • If you do not remember your credentials, you will find them in an email (from Digistore24) that was sent to you at the time of purchase. 
  • Otherwise please click on “lost password” link 

Questions about your Invoice(s)

  • Please check the email that you have received from Digistore24 – who are our order managers and selling partner. 
  • Click on the link provided in the email 
  • Click the “View Invoices” button 
  • Please check the email that you have received from Digistore24 – who are our order managers and selling partner. 
  • Click on the link provided in the email 
  • Click the “Access Purchase” button